What material will your miniatures be made of?
We are using high quality PVC plastic, multipart but pre-assembled for all of the starter sets and any of the non kickstarter exclusive add-ons. Depending on how many get ordered some of the other miniatures will be resin, the larger the number ordered (1000+) the more likely they will be plastic.
Last updated: July 06, 2017 08:53
Do you have a pledge calculator?
Yes we do, if you follow this link https://4groundpledgecalculator.azurewebsites.net/ it will take you straight to it.
Last updated: July 03, 2017 02:44
Can I upgrade my whole order to resin?
Yes you can, at the cost of £12 per starter set. If you have any additional add-ons and pay for all starter sets to be in resin then all of your models will be in resin.
Last updated: July 06, 2017 08:53
What decks can factions use and do you get the same cards in each starter set?
Please follow the link to find a list of all the cards in each starter set and decks.
https://www.dropbox.com/s/5azu45clowxvu0x/Cards%20and%20set%20contents.xps?dl=0
Last updated: July 14, 2017 11:18
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.